Returns & Exchanges
At YuMOVE, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items. If your new style isn't the perfect fit, we make it easy to exchange or return your products for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off location and use the provided tracking number to monitor your return's progress.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing